Returns & Exchanges
We want you to love your new hoodie dress, but if you are not completely satisfied, we offer a 30-day return policy for items in their original, unwashed condition. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Item
Carefully fold your hoodie dress and place it in the original packaging or a secure mailer to prevent damage during transit.
Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing